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What to Do When Someone Dies

When a loved one dies, it can be helpful to know what you need to do following the death. Whether the death was expected or not, our guide will help you navigate the process. If you need more information, then please do not hesitate to contact our friendly team and we will do all we can to assist you. 

When a Loved One Dies

The events following the death can vary depending on the place of passing.

When a death is expected, it usually occurs at home, in a nursing home or in a hospital or hospice. A Doctor will attend and issue the Medical Cause of Death Certificate. 

If the passing was unexpected, you should call the emergency services. The Police and a Doctor will attend the scene. The Doctor will issue a Medical Cause of Death Certificate if the passing was due to natural causes. 

In instances where the death was not caused by natural causes, depending on the circumstances, a Coroner may be called. This can delay the funeral service but try not to worry as this is normal.

When you have the Medical Cause of Death Certificate, you can instruct our services. 

Who Should You Inform?

There are many people to inform following the loss of a loved one, and knowing who to tell can take a weight off your mind. 

People and organisations include professional, personal, healthcare, utility and financial services. 

Tell Us Once is a government service which allows you to notify multiple government departments simultaneously. They include the DVLA, HMRC, DWP and the Passport Office. 

Registering a Death

You need to register the death within 5 days in Wales, England and Northern Ireland. If the passing occurred in Scotland, you have 8 days.  

If a Coroner has instructed an inquest, you will not be able to register the death until the cause has been established and a Medical Cause of Death Certificate has been issued.

Contact Pontyclun Funeral Services

If you need any more information, please contact us for helpful support. 

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